Built for Shopify app developers

The support inbox built
for Shopify app teams.

Live chat, an embedded help center, and a native mobile app — made for the teams building Shopify apps. Answer merchants in any language and turn support into 5-star reviews.

  • Free for your first app
  • No credit card
  • Import from Crisp in one click
★★★★★
4.9 App Store rating
+0.6 since switching
Claude live-translation · 25+ languages

For the teams behind Shopify App Store apps

Live chat + help centerOne-click Crisp import25+ languagesSigned webhooksNative mobile app
The stakes

Every unanswered merchant is a 1-star review in progress.

For a Shopify app, your App Store rating is your growth engine — it decides ranking, install rate, and trust. One slow reply becomes a public 1-star review that quietly taxes every future install. Convot closes that gap: faster replies, in your merchant's language, from wherever you are.

★☆☆☆☆ Ignored ticket
★★★★★ Answered in 2 minutes
Everything support, nothing you don't need

One platform between your app and every merchant.

A live-chat widget for every store

An embeddable chat widget for any storefront or web app — real-time messaging that works anywhere your merchants are.

Real-time File uploads Dark mode Custom branding

Reply in any language, automatically

Claude-powered live translation detects your merchant's language and translates both ways — support the world in 25+ languages with zero config.

✨ Powered by Claude

An inbox that thinks in customers

Contact-centric threads, smart assignment, snooze, saved views, and session analytics for real first-response and resolution times.

A help center inside the chat

Multi-language articles on your own domain, searchable right inside the widget — deflect tickets before they ever reach you.

Never miss a merchant

A native iOS & Android app with push notifications and deep links. Answer that 2am question before it becomes a review.

Hook Convot into your stack

Signed webhooks fire on 9 events — message, conversation, and contact changes — so you can sync data, trigger automations, and build on top. Plus a REST API and external_id sync for your own customer records.

Webhooks ×9 HMAC-signed REST API external_id sync
Switching is one click

Coming from Crisp? Bring everything with you.

Import your conversations, contacts, and help-center articles in one click. Keep your history, keep your merchants — just lose the parts that slowed you down.

Import from Crisp
25+
languages auto-translated
powered by Claude
9
signed webhook events
build on top
1-click
import from Crisp
history included
Native
iOS & Android app
with push
Pricing

Start free. Pay when support pays you back.

No credit card to start. No sales call to integrate.

Free

$0 forever

For your first app and your first merchants.

  • 1 app
  • Live chat widget
  • Help center
  • Mobile app
  • Community support
Start free

Scale

Talk to us

For high-volume support orgs.

  • Everything in Pro
  • SSO & roles
  • Custom domains
  • SLA & onboarding
  • Dedicated support
Book a demo

Your next 5-star review
starts with a reply.

Set up Convot in minutes. Free for your first app — no card, no demo required.